Multicultural consultations provide rich insights

WA Primary Health Alliance has released summary findings from a series of consultations held with people from multicultural communities, commissioned service providers and GPs.

This valuable feedback will inform the development of a Multicultural Competency and Capability Framework, due to be launched later this year.

Executive General Manager, Chris Kane, said while the consultations highlighted the challenges faced by people from multicultural backgrounds in accessing primary health care, they also brought forth solutions that can lead to better experiences and, ultimately, health outcomes.

“Eighty people shared their experiences of primary health care, both positive and negative. The scale of the consultation was significant in relation to previous consultations we have undertaken, with extremely valuable insights offered,” Ms Kane said.

“For the health professionals providing care to these communities, it was also an opportunity to highlight their challenges and share their constructive solutions.”

WA Primary Health Alliance strives to address inequity through our commitment to Closing the Gap targets and alignment to the Quintuple Aim for Health Care Improvement. The latter brings health equity in as the lens through which we will undertake our activities.

We are focused on prioritising the places and populations where community need is the greatest and access is most challenged, which aligns with the Australian Government’s mandate for Primary Health Networks.

To support us in achieving these goals, in our last Strategic Plan we committed to developing three frameworks with associated implementation plans.

So far, we have completed the first two of three foundational documents that will guide our journey towards cultural competency, diversity and inclusion, being the Aboriginal Cultural Competency and Capability Framework 2023-2025 and the LGBTIQA+ Equity and Inclusion Framework 2023-2025.