Delay to the Immunology Referral Access Criteria mandate

Due to the current referral backlog at Central Referral Service (CRS) that is causing significant referral processing delays, the Immunology RAC mandate scheduled for Monday 11 November has been postponed.

The CRS team is responsible for applying the mandatory requirements of the RAC to new referrals and mandatory RAC require additional attention and resources to ensure requirements are met.

This decision aims to alleviate the pressure on CRS and ensure an optimised roll out of this RAC at a more appropriate time (i.e. March 2025).

In the meantime, the Immunology RAC will remain available on the WA Department of Health RAC website to provide guidance to referrers.

What happens when a referral is rejected by the CRS?