Year in Review 2020-21 – Impact, Innovation & Integration

The PHN program is evolving, as is WA Primary Heath Alliance’s role as the operator of WA’s three PHNs. View our 2020-21 Year in Review to see WAPHA’s highlights and key achievements over the past year as we work to deliver better health, together.

The extraordinary circumstances of 2020 and 2021 highlighted the important role primary health care providers and PHNs can and should play during a crisis.

Hear from our Chair and CEO about our impact, innovation and progress in driving integration across WA’s health system.

During this time, we continued to deliver on our other commitments, including investing $123 million across 267 different services and programs to improve the health and wellbeing of Western Australians, with a trend toward co-design with service providers, clinicians and consumers.

Hear how we commissioned services, improved primary care and prioritised an integrated health system

Some other highlights of 2020-21 are:

  • Working alongside key medical and health partners to facilitate the primary care response to the COVID-19 pandemic across our state, including onboarding and supporting 77% of WA’s general practices to deliver the vaccine.
  • Developing the Primary Health Insights data storage and analytics platform, with all 27 participating PHNs onboarded. Led by WAPHA, this has been the largest and most complex national project undertaken by PHNs, and the first at this scale by PHNs operating as a collective.
  • Investing $58.6 million into Mental Health and Suicide Prevention, including funding 17 headspace youth mental health services across WA. We also commissioned new satellite centres in Margaret River, Busselton, Northam and Esperance.
  • Investing $126 million into 279 programs to improve the health and wellbeing of Western Australians, with a trend toward co-design with service providers, clinicians and consumers.
  • Achieving more than 59,000 contacts to our Practice Assist service, including website visits, enquiries and support requests
  • Contributing to National and State health policy reform through submissions including the 10 Year Primary healthcare plan, the Senate inquiry into GP shortages, and the National Primary Healthcare and Community Services Quality Standards.

Read our 2020-21 Year in Review.

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