The Australian Commission on Safety and Quality in Health Care has revised the Australian Open Disclosure Framework, which now applies across all health care settings.
Originally released in 2014, the updated Framework sets out a nationally consistent approach to open disclosure, supporting clear, timely and compassionate communication with patients when things do not go to plan.
A new fact sheet for health care professionals provides practical guidance on when and how to conduct open disclosure.
Videos on open disclosure, featuring Medical Advisor Dr Holdenson Kimura and consumer advocate Natalie offer insights on the importance of open and honest conversations, and the principles of person-centred open disclosure.