Cultural competency and equity and inclusion competency consultation summaries released

We are pleased to release the consultation summaries from Aboriginal and Torres Strait Islander and LGBTIQA+ consultations which took place earlier this year.

Read the Aboriginal and Torres Strait Islander Consultation Summary.

Read the LGBTIQA+ Consultation Summary

This is the next stage in our journey towards developing three Cultural Competency Frameworks – Aboriginal and Torres Strait Islander Cultural Competency Framework, LGBTIQA+ Equity and Inclusion Competency Framework and Multicultural Cultural Competency Framework.

As part of our commitment to diversity and inclusion outlined in our Strategic Plan 2020 – 2023, we aim to further embed diversity and inclusivity in our workplace and for all our staff to feel confident, safe and valued, and support our commissioned service providers to deliver equitable, safe, and inclusive primary health care.

WA Primary Health Alliance (WAPHA) engaged Kambarang Services to consult with LGBTIQA+ and Aboriginal and Torres Strait Islander community members, commissioned service providers, peak groups and WAPHA staff.

Consultations were conducted online and in person in Perth and regional areas of WA. This included engaging with more than 200 LGBTIQA+ community members and 120 Aboriginal and Torres Strait Islander community members.

Everyone was asked what a safe service looks and feels like, what are the barriers, what makes a service culturally safe and how can WAPHA support services to become more culturally competent and safe for community members.

The findings of the consultation will inform our frameworks, implementation plans, toolkits and a commissioning guide. These will be reviewed by the relevant reference groups and commissioned service providers then endorsed by WAPHA’s governance structure, before being finalised during 2023.

We thank everyone who gave of their valuable time to inform this important work that will contribute to better experiences when accessing the primary health care system and, ultimately, better health and wellbeing outcomes for these communities.

For more information on the consultations, or any aspect of the Cultural Competency Frameworks, please contact Susan Kay at

Read more about this project on its Primary Health Exchange page.